Globe Teleservices and CelcomDigi Partner to Enhance SMS Security

2025-03-25 wireless

Kuala Lumpur, Tuesday, 25 March 2025.
Globe Teleservices has signed a three-year exclusivity contract with CelcomDigi to fortify A2P SMS security, safeguarding millions from scams and boosting communication efficiency for European markets.

Strategic Partnership Details

On March 24, 2025, Globe Teleservices (GTS) secured this landmark agreement with CelcomDigi, Malaysia’s largest mobile network operator [1][2]. The partnership represents a significant advancement in telecommunications security, with GTS deploying its state-of-the-art A2P SMS firewall solutions that provide real-time threat detection and filtering capabilities [3]. This system is designed to block malicious content before it reaches end-users, ensuring only verified communications from legitimate businesses reach their intended recipients [4].

Technological Innovation and Security Features

The system’s architecture incorporates AI-powered security measures, as evidenced by GTS’s recent Platinum Award from Juniper Research for their AI-powered AGT/AIT fraud detection solution [5]. This technology enables comprehensive protection against sophisticated fraud attempts, enhancing the value of A2P messaging traffic while maintaining seamless delivery [6]. The partnership comes at a crucial time when mobile messaging has become an essential communication tool for businesses and consumers, facing increasing threats from phishing, spam, and SMS fraud [7].

Global Impact and Recognition

GTS’s credentials are reinforced by their impressive industry recognition, including their status as one of Singapore’s fastest-growing companies in 2024 and 2025, as acknowledged by The Straits Times and Statista [8]. The company’s global presence, with offices across the USA, Malaysia, Tanzania, Ghana, India, and Hong Kong, positions them strategically to deliver comprehensive security solutions [9]. Their membership in prestigious forums including MEF, GSMA, GLF, and ITU-APT further validates their industry leadership [10].

Future Implications

Implementation of the enhanced security measures is scheduled for Q2 2025 [11]. According to Ashutosh Agrawal, Group CEO of Globe Teleservices, this partnership represents more than just security enhancement: ‘Our team is excited to collaborate closely with CelcomDigi to drive the future of A2P messaging in Malaysia’ [12]. The collaboration is expected to set new standards for telecommunications security in the region, particularly benefiting European markets requiring robust data protection measures [GPT].

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partnership SMS security